Frequently Asked Questions
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We'll start with a relaxed 10-minute consultation to explore what you’re hoping to get out of the session - whether it’s a fresh casting look, a more authentic headshot, or just feeling more like you on camera.
We’ll take a quick look through your outfit options and decide together where to begin.
Then we’ll ease into the shoot and move at a pace that feels natural. You'll be able to review images live as we go, so you can feel confident we’re aligned.
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Our home studio is based on Deptford High Street. It’s only 2 minutes from Deptford Station and 5 minutes from New Cross Station.
Deptford is only 7 minutes from London Bridge if you’re travelling via train. -
Yes, subject to availability. If you let us know when you’re nearby, we’ll try our best to help with this.
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The Precision Package - 3 images.
Full Scope Package - 5 images.
Option to purchase extras. -
£30 per additional image.
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You can purchase the entire unedited gallery for an additional £100.
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We aim to deliver final edits 14 working days once you’ve selected and shared this with us.
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We offer an express service where you’ll receive your final edits up to 5 days after your shoot for an additional £60.
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It’s important you feel comfortable during the shoot. We’d recommend bringing a few options, perhaps including any muted tones in your wardrobe. It’s also best to avoid large logos and overly distracting patterns. That said, feel free to bring what you have and we’ll work it out together.
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Yes, you can use the bathroom which has a mirror during your shoot.
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Unfortunately due to the nature of our sessions, only one person is able to attend.
If you have accessibility requirements and would like someone to attend the session with you, please let us know and we’ll work to accommodate your needs. -
There is two flights of stairs upon entering. If you have any accessibility requirements, just let us know beforehand and we’ll do our best to accommodate.
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If you would like to reschedule, please let us know at least 72 hours before your session, and there will be no additional charge to do so. For reschedules later than 72 hours before your original session, you may loose your initial deposit.
All cancellations must be made 72 hours before your session for a full refund (minus the non-refundable deposit). For cancelations after this timeframe, you will not receive your deposit back.
No shows will result in full payment being taken, if it hasn’t been already.
Please aim to arrive at least 5 minutes before your session time. If you’re running late, please let us know as soon as you can. All appointments account for a 15 minute grace period, however if you’re later than this, we’re not able to extend your session.
In extreme circumstance, we’ll do our best to accommodate your needs. It’s our hope that you can emphasise with the need to have a cancellation policy due to us being a small business and it potentially impacting other client’s opportunities to book sessions.